Good news, Apple users: There’s a new app called Apple Support available in the App Store.
Apple’s own.
Unlike plenty of other apps that are exclusive to Apple products, this app is made by Apple. This is the official help and support app guide for every Apple device you own.
It’s personalized.
The best part of Apple Support is that it uses your Apple ID to identify your devices. For instance, if you own a Mac, an iPhone, and an Apple Watch, the app will identify your devices with their serial and IMEI numbers. So now you can find exact help on how you can troubleshoot any of your Apple product.
Helps fix physical issues as well.
Though you can’t find actual solutions to physical issues like battery problems or a non-responsive screen, the app will arrange an appointment at your nearest App Store or help in chatting with an Apple support representative.
And it’s free.
You can download the app from the US Apple Store.
