Digital payments platform, FreeCharge, has partnered with Reliance General Insurance to offer free e-wallet protection plans for all its customers and merchants.
With the new insurance plan, the basic amount in a customer’s account will be insured for INR 20,000. This is applicable only for customers who use their e-wallets at least once a month.
In case of theft,
If you misplace your phone or it gets stolen, visit a local police station and file an FIR within 24 hours. You should then contact Freecharge customer support through email or phone and report the loss of your phone.
Speaking about the announcement,
“Over the course of operations, we have realized that consumer perception of wallet safety is critical to drive both adoption and retention of our customers, and hence we are offering this plan to our consumers free of cost. FreeCharge is faster, convenient and more efficient than cash and now much safer too.”
Says Govind Rajan, CEO of FreeCharge.
“What we are witnessing is a digital revolution of sorts with an ever-increasing focus on digital payment instruments. Through our partnership with FreeCharge, we are taking a step in that direction and hope to play our part in the country’s vision of going cashless.”
Adds Rakesh Jain, the CEO of Reliance General Insurance.
State-of-the-art risk management
With over 500 complicated algorithms, FreeCharge issues users that it uses proper in-house risk management techniques. So your money is safe and sound, you needn’t worry.