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How To Cancel NordVPN
Modified: September 5, 2024
Learn how to cancel NordVPN easily with our step-by-step guide. Find out the best way to terminate your subscription and avoid any additional charges. Perfect for those looking to manage their software and apps subscriptions efficiently.
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Table of Contents
Why Cancel NordVPN?
Understanding the reasons behind canceling a NordVPN subscription can help clarify your decision. NordVPN offers impressive speeds, advanced security features, and the ability to bypass geo-restricted content. However, its premium features come at a cost. If you're seeking a more budget-friendly alternative or no longer need the service, it might be time to terminate your subscription.
Read more: How To Cancel VPN Subscription
Steps to Cancel NordVPN Manually
Canceling your NordVPN subscription manually involves a few simple steps through your account settings.
Log In to Your Account
- Visit the NordVPN website.
- Click on the "Log In" button at the top right corner.
- Enter your email and password.
Navigate to Billing Information
- Once logged in, find the 'Billing' or 'Billing information' section in the left-hand menu bar.
Manage Subscriptions
- In the 'Subscriptions' tab, click on 'Manage' in the 'Auto-renewal' section.
Read more: How To Cancel PureVPN
Cancel Auto-Renewal
- Select 'Cancel auto-renewal' to prevent your subscription from renewing automatically.
Confirmation Email
- After canceling auto-renewal, expect a confirmation email from NordVPN confirming the cancellation.
Requesting a Refund
If you cancel within the 30-day money-back guarantee period, you may be eligible for a refund.
Compose an Email
- After canceling, compose an email to NordVPN's customer support with 'Request for refund' in the subject field.
Read more: How To Uninstall NordVPN
Include Necessary Information
- Provide your username or email associated with your Nord Account, the date of purchase, the amount paid, and the reason for the request.
Refund Processing Time
- Refunds are typically processed within 10 days. Monitor your bank account for the refund.
Canceling NordVPN Subscription on iPhone
For those who purchased a NordVPN subscription on an iPhone through the App Store, follow these steps:
Open Settings App
- Open the Settings app on your iPhone.
Read more: How To Use NordVPN
Tap Profile Icon
- Tap on the profile icon at the top of the screen.
Select Subscriptions
- Choose 'Subscriptions' from the list of options.
Choose NordVPN
- Select 'NordVPN' from the list of available subscriptions.
Cancel Subscription
- Tap 'Cancel subscription' to terminate your subscription.
Read more: How To Cancel ExpressVPN
Canceling NordVPN Subscription on Android
Android users who subscribed via the Google Play Store can follow these steps:
Open Play Store App
- Open the Play Store app on your Android device.
Read more: How To Use NordVPN
Tap Profile Icon
- Tap on the profile icon at the top right corner.
Select Payments and Subscriptions
- Choose 'Payments and subscriptions' from the list of options.
Read more: How To Cancel Turbo VPN Subscription
Choose Subscriptions
- Select 'Subscriptions' from the available options.
Select NordVPN
- Choose 'NordVPN' from the list of available subscriptions.
Cancel Subscription
- Tap 'Cancel subscription' to terminate your subscription.
Common Issues During Cancellation
While canceling a NordVPN subscription is generally straightforward, some users encounter issues. Here are common problems and resolutions:
Read more: Troubleshooting NordVPN Connection Issues
Payment Information Issues
Difficulty deleting payment information or disabling auto-renewal can lead to continued charges. Cancel auto-renewal and contact customer support if further assistance is needed.
Refund Denials
Refund requests may be denied, often citing terms of service that limit the number of refunds allowed. Contact customer support and provide all necessary documentation to support your refund request.
Manual Charges
Manual charges may occur despite canceling subscriptions. If this happens, disputing the charge with your bank or credit card company may be necessary.
Tips for Avoiding Issues During Cancellation
To ensure a smooth cancellation process, follow these tips:
- Keep Records: Document all communication with NordVPN, including emails and confirmation emails.
- Use Virtual Cards: Consider using virtual cards for subscription payments to protect financial information and prevent unauthorized charges.
- Contact Support: If issues arise, contact NordVPN's customer support team for assistance.
- Check Subscription Status: Regularly check your subscription status to ensure it has been canceled and auto-renewal disabled.
Read more: Enhancing Online Security with NordVPN
Alternatives to NordVPN
If you decide to cancel NordVPN, consider alternative VPN services. Popular alternatives include ExpressVPN, Surfshark, and CyberGhost. Ensure the new VPN service aligns with your security and privacy needs, and read the privacy policy carefully to understand data usage.